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Can I cancel a payment that I've already made?
Cancellation: In the event of a payment being made for an advertisement which is cancelled by the customer, or rejected by the Service Provider, prior to being made visible to the public on the Website, we will refund this payment to the original payment source within 28 days. In circumstances where funds are unused, we may hold these funds on account for a period of up to 364 days, at which time it would be automatically refunded to the original payment source where possible. Refund Policy: The Service Provider will make every effort to ensure that The Website operates with an uptime of at least 95% but we cannot be held responsible if this is changed due to circumstances beyond our control. We will make all reasonable efforts to ensure our hosting is very reliable. In the event that The Website is offline for more than 50% of the month then a full refund will be offered within 28 days for any remaining days of your advertising package. For example: if you purchase one month’s advertising at a price of $30 and our up time is only 49% and you wish to seek a refund with 15 days remaining then a refund of 50% of your purchase price would be offered which would total $15. No refunds are available for any other reason, once an advertisement has been made active** it will commence for the set number of consecutive days, it cannot be paused or kept on hold in any way. Your advertisement may be stopped early but no refund would be offered.